Knowing the superior performance of Nilfisk professional and institutional cleaning equipment, Andy and Tricia Hawcroft founded TVD (The Vacuum Doctor) in 1999. Andy and Tricia, from Yorkshire and Lancashire respectively came to Australia in 1988. After extensive travelling they settled in Perth in 1990 and Andy began working for Nilfisk as the Territory Service Manager until the passion of owning his own business resulted in Andy's faith in his knowledge to begin what's now Perth's TVD
Andy has grown from simply being a nuts and bolts type of guy, into building and running TVD (The Vacuum Doctor) in a brick and mortar world, and has now taken it to an expanding E-commerce site with the aim of becoming the leading Nilfisk based content website WORLDWIDE!!
Behind each man is the amazing woman who holds everything together! Tricia spends her days supporting Andy both in the office and sending out the goods ordered on-line to customers, as well as taking care of their family dynamic.
Linda is our long time account manager who's meticulous in her work and ensures that TVD continues to be financially strong
Banjo a pure-bred golden retriever is in charge of providing stress-relief walks after Andy and Tricia have spent too much time devoted to their clients!
What Makes Perth's TVD Different?
Being industry insiders with over 20 years of experience Andy and Tricia pride themselves in providing not only the best cleaning equipment but also a prompt, reliable and high quality cleaning equipment maintenance and service in Western Australia
We specialise in Planned Preventive Maintenance Agreements tailored to suit customer's needs by carrying out planned preventative maintenance on commercial and industrial cleaning equipment. Preventive maintenance means expensive cleaning equipment is always ready for use, ensuring that cleaning staff will always have safe and efficient tools with which to work
Our experience enables us to supply the correct Nilfisk parts, and we keep thousands of commonly used replacement parts in stock, ensuring speedy delivery of any ordered parts.
Our flexibility allows us to service equipment at times to suit the client thus minimising disturbance to cleaning staff. We strive to exceed our customer's expectations and always offer a friendly yet highly professional service. Records are kept on all equipment that has been serviced or fixed so you don't have to worry about storing documentation
Our clients include domestic home-owners, major healthcare providers, Government departments and many well known Australian and World-wide companies!
A fast growing part of our business is providing prompt and professional in home service to Perth's discerning residents with premium built in ducted vacuum systems, such as EVS Electron, Valet, Lux, AstroVac, BVC, Beam, Electrolux, Hoover, Monarch, Premier Vac, Volta, Cache, Cyclo Vac, Solarvac, Hills, and Aussie Vac Solarvac.